Return Policy
Magia.ai is not a licensed seller of wines and cannot directly accept returns of wine.
However, If there is an incorrect wine selection or damaged wine in your shipment, contact us at support@magia.ai and we will contact the retailer on your behalf to facilitate a return, exchange or refund for the incorrect or damaged wine.
Wines that are not to your personal taste are not eligible for refund.
For all other refund/return-related issues, contact us at support@magia.ai. Magia.ai will attempt to contact the seller on your behalf and facilitate a return, exchange or refund, subject to seller return policy and our judgement.
However, If there is an incorrect wine selection or damaged wine in your shipment, contact us at support@magia.ai and we will contact the retailer on your behalf to facilitate a return, exchange or refund for the incorrect or damaged wine.
Wines that are not to your personal taste are not eligible for refund.
For all other refund/return-related issues, contact us at support@magia.ai. Magia.ai will attempt to contact the seller on your behalf and facilitate a return, exchange or refund, subject to seller return policy and our judgement.